Shipping Policy
At 【请替换:店铺名称】, we aim to process and ship every order in the most efficient and timely manner.
Order Processing
Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional events, processing times may be extended.
Shipping Time
Once processed, shipments generally take between 5-10 business days to arrive. Please note that actual delivery times may vary depending on the destination, carrier, and any unforeseen circumstances.
Shipping Fees
Shipping costs are calculated and displayed at checkout based on your order and shipping destination.
Order Cancellation
Orders can be canceled within 12 hours of placement. After this window, we begin processing your order and cancellations may no longer be possible.
Shipment Tracking
Tracking details will be provided once your order has shipped. Please allow some time for tracking information to be updated by the carrier.
Return Policy and Return Shipping
We accept returns within 30 calendar days from the date of delivery. To initiate a return, please contact us at 【请替换:客服邮箱】.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.
Refunds
Refunds will be processed within 5-7 business days after we receive and inspect the returned items.
Additional Information
Delivery times may be affected by factors beyond our control including severe weather, carrier delays, customs inspections, or holidays.
For international orders, recipients may be responsible for customs duties or import taxes, which are not included in shipping fees.